Refund policy

Because our coffee is a food product delivered in an opened-format filter bag, we're not able to accept returns for change of mind once an order has shipped.

Damaged, wrong, or defective orders
If your order arrives damaged, you received the wrong blend, or something about it is defective, we'll replace it or refund you in full — no questions asked. Just email us within 7 days of delivery with your order number and a photo of the issue, and we'll take care of it.

How refunds are processed
Approved refunds are issued to your original payment method.

Questions
If anything about your order doesn't feel right, reach out and we'll figure it out together.